Shipping Policy

Thank you for shopping with Pérenne Collection! Each piece in our shop is sourced with care, wrapped by hand, and packaged to arrive safely at your door. Please review our shipping details below.

Shipping Rates and Locations

We offer free shipping on all orders within the United States.
At this time, we only ship to US addresses. International shipping is not available.

Processing Time

Orders are packed and shipped within 3 to 5 business days.
Since many of our items are antique or one of a kind, we take extra care in wrapping and securing each piece.

Please note that processing times may extend slightly during collection launches or holiday periods.

Shipping Methods

We ship via USPS, UPS, or FedEx, depending on the size and fragility of the item.
You’ll receive a confirmation email with tracking information as soon as your order ships.

Delivery Issues

Once a package is handed off to the carrier, transit times are outside our control. If your package is delayed or marked delivered but you have not received it, please reach out to the carrier directly.

If a package arrives damaged, contact us within 48 hours of delivery with photos of the item and packaging so we can assist you with next steps.

PO Boxes

Many smaller items can be shipped to PO boxes. Larger or oversized items may require a physical shipping address. If there is an issue delivering to a PO box, we will contact you.

Returns

All items are final sale. Due to the nature of antiques and vintage pieces, we do not accept returns or exchanges unless the item arrives significantly different from how it was described.